========== HIPAA Last updated 3/31/2024 We hold ourselves accountable to a HIPAA-compliant data storage and processing protocol for all customer data captured and shared through our platform. >>> Compliance InfoseekAI conducts periodic risk assessments to ensure policies remain up-to-date and relevant. Our CEO is responsible for Privacy and Security >>> Cloud Hosting and Availability All hosting services and data is stored and processed within Amazon AWS secure data centers. InfoseekAI leverages Amazon’s high-availability infrastructure to ensure the data is always accessible >>> Confidentiality and Data Encryption All data is encrypted at-rest and in-transit using industry standard encryption >>> Vendor Management All Vendors who may process customer/patient information are required to be HIPAA compliant and sign BAAs with InfoseekAI. InfoseekAI regularly reviews vendor security practices to ensure continued high standards >>> Artificial Intelligence All OpenAI access is HIPAA compliant and has appropriate legal agreements in place for zero data retention. AI chats are never used for AI training purposes by us our our vendors. Over time we will add more vendors to this list. >>> Patient and other Personally Identifiable Information All personally indentifiable information (phi/pii is defined as names, addresses, phone numbers, credit card numbers) is removed during submission and never stored unless the customer chooses not to remove it by selecting the appropriate options. Removal is done algorithmically and is a best effort. Patient and all customer information is encrypted at-rest and in-transit. >>> Content Uploads Content can be deleted from the app and removed immediately. All content that is not deleted immediately will be deleted at or after 24 hours from upload. There is a backup retained for 30 days after which it is fully deleted. The backup will never be accessed unless there is an emergency or legal request. >>> Data Access Besides the account holder, InfoseekAI employees will never access your account, unless you request us to do so on the phone or in person, which will include a number of authentication checks. >>> Business Associates Agreement (BAA) For reference - InfoseekAI Business Associates Agreement (BAA). ================= Contact Information If you have any inquiries regarding our privacy practices or this HIPAA policy, or if you wish to exercise any of your available rights, please contact us via email at: hello @ InfoseekAI.ai +1 425-522-2474 522 W RIVERSIDE AVE STE N SPOKANE, WA 99201-0580 UNITED STATES